Shipping Policy

Shipping Policy

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday). All items are carefully and securely packaged for safe transport. Shipping fees are based on your order's weight, destination and shipping method.

Order processing for customized and tailored products will take 7-10 business days.

Shipping Delivery

We make every effort to get your merchandise to you as soon as possible.The  Standard Ground shipping takes5–7 business days. Business days do not include weekends and there is no weekend delivery for any shipping method. Orders shipped outside India may take additional 2-5 business days based on the destination. VRU Varnas abides laws of transport, we have acquired the requisite permission to trade beyond the boundaries of our own country and the IEC is AAGCV2459R.

Tracking your order 

For every order dispatched, an email is sent to the mail ID of the customer confirming the relevant order dispatch with tracking link. Packages can be tracked by the customer at any point of time.

Returns/Exchange

Customers/ Buyers will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All returned merchandise should be sent to the shipping address.

 

Name: Veena Bhojaraj

Telephone: +91 897 143 9900

Return Address: VRU VARNAS PRIVATE LIMITED, F#102 SILVER PEARL APARTMENT, CAUVERY TANK ROAD, TATA NAGAR, KODIGEHALLI, BANGALORE - 560092

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 5000, you should consider using a trackable shipping service or purchasing shipping insurance as it is customer responsibility until the Merchandise is delivered to us.